Hold Right Plumbing

Privacy Policy

Last updated: June 8, 2026

Who we are

This Privacy Policy describes how Hold Right Plumbing (“we,” “us,” or “our”) collects, uses, and protects information you provide when you visit holdrightplumbing.com or hire us for plumbing services.

Hold Right Plumbing is located at 2615 Northeast Ford Street, McMinnville, OR 97128.

Information we collect

We collect information in the following ways:

  • Information you give us. When you fill out our contact form, call, email, or schedule service, we collect your name, phone number, email address, service address, and details about the work you need.
  • Automatically collected information. When you browse our website, our analytics tools (Google Analytics and Microsoft Clarity) collect information such as your IP address (anonymized where supported), device type, browser, pages viewed, referrer, time on site, and interactions like clicks and scrolls. Microsoft Clarity may record session replays of your interactions in a way that masks sensitive form inputs.
  • Cookies. We use first-party and third-party cookies for analytics and to keep the site working properly. You can disable cookies in your browser settings, but parts of the site may not function as expected.

How we use information

  • To respond to your service requests and provide quotes.
  • To schedule, perform, and follow up on plumbing work.
  • To send invoices and process payment for completed work.
  • To improve our website, understand which content is helpful, and fix bugs.
  • To comply with legal obligations, including Oregon contractor licensing and tax requirements.

How we share information

We do not sell your personal information. We share information only with service providers that help us run our business, including:

  • Resend — to deliver contact form messages to our inbox.
  • Google Analytics — to understand site usage in aggregate.
  • Microsoft Clarity — to view aggregated user behavior and improve the website.
  • Google Business Profile — to display public customer reviews.
  • Vercel — our website hosting provider.

We may also disclose information when required by law, to enforce our agreements, or to protect the rights, property, or safety of our company, customers, or others.

Data retention

We keep customer service records for as long as needed to provide warranty support, comply with tax and licensing requirements, and resolve disputes. Analytics data is retained according to the default settings of Google Analytics and Microsoft Clarity.

Your choices

Children

Our website is not directed at children under 13 and we do not knowingly collect personal information from them.

Security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission over the internet is 100% secure, but we work to keep your data safe.

Changes

We may update this policy from time to time. We will revise the “Last updated” date above whenever we make changes. Material changes will be highlighted on the site.

Contact us

Questions about this policy or our handling of your information? Reach us at: